The Invisible Pipeline: Why AI Visibility Tracking Is Measuring the Wrong Thing
Marketers track whether AI mentions their brand. But the retrieval pipeline that decides which passage gets surfaced is opaque, vendor-controlled, and varies massively across configurations. We benchmarked seven embedding models across 28,350 LLM evaluations. Two models scored identically to ten decimal places — and retrieved completely different content. The mean is hiding the only thing that matters.